Restarting the LightSpeed Server is usually the fastest course of action to solve errors such as:
- You have reached the limit of Concurrent Users (after LightSpeed Crashes)
- This product/customer/order/etc. Card is Locked because another user is editing it
Even though you may feel that you have enough licenses and/or no one else is using said Card.
Attached below is a document that explains how to restart the server should any of these events occur.
NB: Please note that to effectively use the document, we assume that your LightSpeed setup has been installed by SMB Consultants. For all other enquiries, please call 02 9191 9292 for help and support. Charges may apply.